Privacy policy

Location and walking

With your permission, the game uses precise location to show your position, check walking movement and local habitats, and decide which virtual animals you can earn. Finding your location alone does not start a walk.

When you start an Android walk, recording can continue while the screen is locked or you use another app. A notification indicates the active recording. Use the walk controls to pause or end it. Browser walking requires the game to remain visible.

Full Android route recordings, including GPS coordinates, times, accuracy, speed and direction, are kept in the app’s private storage. They are not included in the automatic cloud game save. You can review or delete saved routes in the field journal and choose to export copies.

Some location information does leave your device. Map lookups send coordinates rounded to two decimal places to our hosted map service, with a country or area code when needed. Map image providers receive requests identifying the area you are viewing. These rounded locations can still identify an area small enough to count as precise location; they are not anonymous.

If you use cloud saving, your game save also includes location-related progress: small areas visited for daily tasks, path identifiers, befriending and expedition checkpoint times, and passport check-ins. Passport check-ins keep rounded coordinates, place names, notes and visit dates. These records can reveal places you have visited, even though they are not your full recorded route.

Account and cloud saves

Nearby virtual visitors can appear at home without walk recording. Location chooses regionally native animals. Their saved encounter positions and arrival times are part of game progress and can sync with your account. Exploring faster uses foreground location updates; it does not start an Android walk recording service. Recording a route remains optional.

Creating or signing into an account sends your email and authentication information to our authentication provider. We use your email and account identifier to sign you in, verify your account, send requested verification or password-reset emails, and associate your saved progress with you.

When your account is connected for automatic saving, changes to supported game progress upload while the game is open. This includes earned animals, race and challenge progress, scores and upgrades, explorer nickname and appearance, passport details and the location-related progress described above. When device and account saves differ, the game may ask which journey to continue.

The Android Test shop uses a separate local test inventory for simulated capacity upgrades, food balances and personal food visitors. Test purchases are free, do not create a payment receipt and do not use a billing service. This test inventory does not sync through your account save or progress backup. Reinstalling or clearing app storage can remove it.

Signing out stops account syncing on that device but leaves its local game progress available. Local session information keeps you signed in between visits. Device backups and pre-restore recovery copies may also contain your progress and passport information; keep them somewhere private.

Friends, questions and sharing

Before you share through online Friends, you read and agree to the community rules. Your account records the version you accepted and when. Registering Friends associates your explorer nickname with your account. Online features store your public explorer code, friend requests and connections, blocks, group name and membership, quiz questions and answers, results, activity dates and nature stamps.

Your connected friends can see the nickname and connection details used by these features. Group members can see group information, member nicknames, stamps and best friendly race times. Email addresses and GPS routes are not displayed through these social features.

A successful friendly time trial is submitted automatically when you are signed in and online social features are enabled. After you agree to the current community rules, its race mode and time can appear with your group results. This does not require tapping Share. If sharing is unavailable, your local race result remains saved.

Share and copy buttons let you send an explorer or group invitation, race card, challenge link or passport keepsake through services you choose. Challenge links include your nickname, chosen animal and game race progress; this is not GPS movement. Anyone receiving a link may forward it. A shared passport keepsake can reveal its place name and visit date.

Reports store your account identifier, the reported explorer or group identifier, the reason and optional explanation, a snapshot of the reported nickname or group name, receipt reference and review information. Reports are private to the game operator through the game’s moderation tools; other explorers cannot read them. Moderation records can restrict online sharing or replace an inappropriate nickname or group name. Reporting and blocking are separate controls.

If you choose to scan a friend’s QR code, camera permission is requested when you start scanning. Camera frames are processed on your device to read the code. The game does not upload those frames or record microphone audio for this feature. Scanning fills the invitation code; sending the friend request is a separate action.

Services that receive data

• Supabase provides account authentication, cloud game saves and online friend data. Supabase privacy information.
• Vercel hosts our website and map lookup service. Requests can include the requested page or map area and connection information such as IP address, browser/device information and time. Vercel privacy information.
• OpenFreeMap supplies map data. The app requests map tiles directly; our map lookup service also requests tiles. OpenFreeMap privacy information.
• OpenStreetMap Foundation supplies fallback map images if the normal map renderer is unavailable. OpenStreetMap Foundation privacy information.

Map requests identify a viewed area, which may be your current area or somewhere you browse manually. Providers receive network connection information and may keep operational or security logs under their own policies. Their processing may take place outside your country.

We use this information to provide and protect the game, restore progress, support friend features and answer requests. If you contact support, we receive your email and any details or attachments you choose to send. Never send passwords or sign-in links.

Optional usage counts

Vercel Web Analytics helps us understand visits to public website pages and use of the Android game. Website page views, installed browser-app (PWA) activity and Android activity are counted separately. Android and the installed browser app send only fixed screen categories, such as Play, Nearby, My animals or Shop, and whether an app session opened. App opens and screen views are activity counts, not a count of distinct people.

Vercel can receive the fixed screen category or public page address, visit time, browser and device information, and an approximate country or city derived from the network connection. Website counts can include a referring website. Vercel processes connection information to provide this service and uses a short-lived request hash rather than tracking cookies. These statistics are not your game save.

We do not send GPS coordinates, routes, email addresses, explorer names, friend codes, family information, food balances, purchase details or the content of account and game screens through this analytics integration. Website analytics excludes account, Friends, passport and recovery pages, links with query parameters or fragments, and incoming links that could expose private information. Android and installed browser-app screen counts use only fixed categories and do not send the screen's URL, query, text or saved progress. The installed browser app skips links with unknown query parameters or fragments. Its activity appears under PWA events rather than automatic website page views.

Usage counts are optional. Browser Do Not Track and Global Privacy Control signals turn them off. You can also turn them off for this browser or installed app below. The choice takes effect on this device and does not change your game progress or the connection logs needed to provide the service. Counts are best effort while the app is visible and online; we do not keep a persistent backlog of offline activity.

Vercel Web Analytics privacy information.

How long information is kept

Account, game and social records are kept to provide those features until they are replaced, removed through an available control, or deleted following a verified account-deletion request. There is no automatic expiry for all cloud progress. A question disappearing from the inbox does not mean its historical record has been deleted.

The Android field journal keeps the most recent 50 completed route recordings; you can delete individual saved routes sooner. An unfinished recording is kept separately for recovery. Local game saves, passport entries and recovery backups can remain until you remove the relevant app or browser data. Exported files remain wherever you saved or shared them.

Hosting, authentication and map providers have their own backup and log retention policies. Account deletion does not imply immediate removal from every provider backup or security log. Contact us if you need information about a particular record.

Your choices and deletion requests

You can decline or revoke location permission in device or browser settings and still use features that do not need location. You can play without an account, sign out to stop account syncing, export your progress, delete individual Android routes, and use the friend removal, blocking, reporting and group-leaving controls. You can revoke camera permission in device or browser settings and type an invitation code instead.

To request deletion of your Wild Wherever account and associated cloud save and social data, email support@careops.au from your registered account email. We verify that you control the account before carrying out deletion. The data and deletion page prepares an email you can review and send; it does not delete the account automatically.

Account deletion cannot remotely erase game saves or routes on your devices, downloaded backups or copies shared with other people. Remove those copies separately if you want them gone. Export anything you want to keep before clearing storage. Clearing app or browser data can permanently remove progress that has no backup.

You can also contact us to ask about access to or correction of your account information, or to raise a privacy concern. We will explain any verification or limits relevant to your request.

Security, younger users and changes

Account, map and cloud requests use HTTPS. Keep your device and account credentials secure; no storage or transmission method can guarantee complete security.

Do not create an account if you are under 13. If you believe a child under 13 has provided personal information to Wild Wherever, contact support@careops.au so we can review and address it.

We may update this policy when the game or its data practices change. The date above identifies this version. Contact Brayden Rouen at support@careops.au with questions.